Privacy policy

Here you will find information about the handling of your personal data when your are visiting our website. Providing the functionality and services of our website requires that we collect personal information about you. Below we explain what information we collect, what is required, and what rights you have in relation to your information.

Raffeiner & G. Srl
Via Industriale 21
39025 Naturno (BZ)
Italia

If you have any questions about data protection, you can always contact our data protection officer at [email protected]

Informational use

If you use this website without providing us with any other data (for example, by registering or using the contact form), we collect technically necessary data that is automatically transmitted to our server, including:

  • IP address
  • Date and time of the request
  • Content of the request
  • Access Status / HTTP status code
  • Browser type
  • Language and version of the browser software
  • Operating system

This is technically necessary to show you our website. We also use the data to ensure the security and stability of our website. The legal basis for the survey is Article 6 (1) lit. f DS-GMO.

Use of cookies

We use cookies to facilitate and improve the use of our website. Cookies are textual information that is stored on a computer when you visit a web site through the web browser. This serves to recognize a session, for example, when permanently logging in to a website or the shopping cart function of an online shop.

Most web browsers accept cookies automatically. Saved cookies can be deleted at any time via the settings of your web browser. You can also customize the settings of your web browser so that no cookies are stored. Then not all features of our website may be available.

Contact form

On our website you can enter personal data in a contact form. If you use the contact form, we will collect and save the data you enter in the input form (e.g., last name, first name, e-mail address etc.).

Legal basis for the processing is in the case of a consent Art. 6 para. 1 lit. a DS-GMO. Your request for the preparation of a contract is Art. 6 para. 1 lit. b DS-GMO additional legal basis.

We use the data exclusively to process and answer your request.

Newsletter

On our website you can subscribe to a newsletter. When you subscribe to the newsletter, we collect and save the information you enter in the input form (e.g., last name, first name, e-mail address). A disclosure to third parties does not occur. Subscription to the newsletter is only possible with your consent. Legal basis for processing Art. 6 para. 1 lit. a DS-GMO. We use the data exclusively for sending newsletters.

You have the right at any time to unsubscribe the newsletter via e-mail to [email protected].

Google Analytics

We use Google Analytics to analyze and improve the use of our website.

Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The legal basis for the processing of data with the help of Google Analytics is Art. 6 para. 1 lit. f DS-GMO. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=en

We use Google Analytics with the extension “_anonymizeIp ()”. This truncates the IP addresses (so-called IP masking). A reference to specific persons can thus be excluded. Google participates in the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US Framework. Thus, even in the exceptional cases in which Google transmits personal data to the United States, an adequate level of data protection.

Google Information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001

For more information about Google’s Terms of Service: https://www.google.com/analytics/terms/gb.html
For more information about Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en

Google Adwords Conversion-Tracking

We use Google Adwords to display advertisements on Google and other third party websites. Conversion tracking helps us determine how successful each ad is. Our purpose is to show you advertisements of interest to you and to make our website more interesting to you. The legal basis for the processing of your data is Art. 6 para. 1 lit. f DS-GMO.

The advertising is delivered by Google via so-called “ad server”. We use cookies to measure certain performance metrics, such as ads or user clicks. If you access our website via a Google ad, Google Adwords will save a cookie on your PC. These cookies usually lose their validity after 30 days and are not intended to identify you personally. This cookie will typically use the unique cookie ID, number of ad impressions per placement (Frequency), last impression (relevant to post-view conversions), and opt-out information (mark that the user does not) as analysis values more would like to be addressed) saved.

These cookies allow Google to recognize your Internet browser. If a user visits certain pages of an Adwords customer’s website and the cookie stored on their computer has not yet expired, Google and the customer will be able to detect that the user clicked on the ad and was redirected to that page. Each Adwords customer is assigned a different cookie. Cookies can not be tracked via the websites of Adwords customers. We ourselves do not collect and process any personal data in the aforementioned advertising measures. We receive only statistical evaluations provided by Google. On the basis of these evaluations, we can identify which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising material, in particular we can not identify the users on the basis of this information.

Due to the marketing tools used, your browser automatically establishes a direct connection to Google’s servers. We have no influence on the scope and further use of the data collected by Google and inform you as far as we know: By including AdWords Conversion Tracking, Google receives the information that you have accessed the relevant part of our website or clicked on an ad from us to have. If you are registered with a service provided by Google, Google may associate the visit with your account. Even if you are not registered with Google or have not logged in, there is a chance that the provider will find and store your IP address.

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: https://www.google.com/settings/ads/plugin

Google participates in the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US Framework

For more information about privacy at Google, click here:
https://policies.google.com/privacy?hl=en
https://services.google.com/sitestats/en.html

Google Adwords Remarketing

We use Google Adwords Remarketing. Through this application, you may receive advertisements from us after visiting our website on other websites. This is done by means of cookies stored in your browser, through which your usage behavior when visiting various websites is recorded and evaluated by Google. This is how Google determines your previous visit to our website. A combination of the data collected during the remarketing with your personal data, which may be stored by Google, does not occur according to Google. In particular, according to Google, pseudonymization is used in remarketing.

Social Plugins

We are currently using the following social media plug-ins: Facebook. With the help of a button, personal data is transmitted to the respective plug-in provider and stored there.

The respective plug-in provider stores the data collected about you as usage profiles and uses them for purposes of advertising, market research and / or tailor-made design of its website. Such an evaluation is carried out in particular (also for non-logged-in users) for the presentation of needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the formation of these user profiles, whereby you must contact the respective plug-in provider to exercise it. Through the plug-ins we offer you the opportunity to interact with the social networks and other users, so that we can improve our offer and make it more interesting for you as a user. The legal basis for the use of the plug-ins is Art. 6 para. 1 lit. f DS-GMO.

The data transfer takes place regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged into the plug-in provider, your data collected from us will be assigned directly to your existing account with the plug-in provider. For US providers, a transmission takes place in the US; these have become subject to the EU-US Privacy Shield: https://www.privacyshield.gov/EU-US Framework

For more information on the purpose and scope of the data collection and its processing by the plug-in provider, please refer to the privacy statements of these providers provided below. There you will also find further information about your rights and settings options for the protection of your privacy:

Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, United States – www.facebook.com/policy.php

Integration of YouTube Videos

We have included YouTube videos in our online offering, which are stored on https://www.YouTube.com and are directly playable from our website. [These are all included in the “extended privacy mode”, d. H. that you do not transfer data about you as a user to YouTube if you are not playing the videos. Only when you play the videos, the data mentioned in paragraph 2 will be transmitted. We have no influence on this data transfer.]

By visiting the website, YouTube receives the information that you have accessed the corresponding sub-page of our website. In addition, log files are transmitted. This happens regardless of whether YouTube provides a user account that you are logged in to, or if there is no user account. When you’re logged in to Google, your data will be assigned directly to your account. If you do not wish to associate with your profile on YouTube, you must log out before activating the button. YouTube stores your data as usage profiles and uses them for purposes of advertising, market research and / or custom design of its website. Such an evaluation is done in particular (even for users who are not logged in) to provide appropriate advertising and to inform other users of the social network about their activities on our website. You have a right to object to the creation of these User Profiles, and you must be directed to YouTube to use them.

For more information on the purpose and scope of your data collection and processing through YouTube, please refer to the Google Privacy Policy. You’ll also get more information about your rights and privacy settings here: https://www.google.com/intl/en/policies/privacy

Google also processes your personal information in the US and has submitted to the US-US Privacy Shield: https://www.privacyshield.gov/EU-US-Framework.

More about Google: Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, United States

Use of Google Fonts

We use Google Fonts on our website. This allows us to integrate certain fonts into our website. These fonts are provided by Google through servers in the United States. When you visit our website, the visitor’s web browser establishes a direct connection to these servers. Among other things, the IP address of the visitor is transmitted to Google and stored there. Google participates in the EU-US Privacy Shield: www.privacyshield.gov/EU-US-Framework

For more information about Google: Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA

More information about privacy at Google: https://policies.google.com/privacy?hl=en

Google Maps

We use the website of Google Maps on our website. This allows us to show you interactive maps directly on our website and allow you to conveniently use the map feature. By using Google Maps, data is transmitted to Google in the United States, i.a. Your IP address.
You can prevent the transfer of data to Google by disabling JavaScript in your browser settings. In that case, you will not be able to use Google Maps on our website.

The legal basis for the processing of your data is Art. 6 para. 1 lit. f DS-GMO. Google participates in the EU-US Privacy Shield: www.privacyshield.gov/EU-US-Framework

Information about Google:
Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, United States

For more information about Google’s Terms of Service: https://www.google.com/analytics/terms/gb.html
For more information about Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en
For more information about the Google Maps terms of service: https://www.google.com/intl/en_US/help/terms_maps.html

Storage time

We only process and store your data for as long as necessary for processing or compliance with legal obligations. After elimination of the processing purpose, your data will be blocked or deleted. Insofar as there are legal obligations to store data, we block or delete your data at the end of the legal storage periods.

Your rights

You have the following legal rights regarding us concerning your personal data:

  • Right to information
    You have the right to ask for confirmation as to whether we are processing personal information concerning you. If this is the case, you have the right to access this personal data and other information, e.g. the processing purposes, the recipients and the planned duration of the storage or the criteria for determining the duration.
  • Right to rectification and completion
    You have the right to demand the correction of incorrect data without delay. In consideration of the purposes of the processing, you have the right to demand the completion of incomplete data.
  • Right to cancellation (“right to be forgotten”)
    You have a right to erasure if processing is not required. For example, if your data is no longer necessary for its original purpose, you have revoked your privacy statement or the data has been improperly processed.
  • Right to restriction of processing
    You have a right to restriction of processing, e.g. if you think the personal information is incorrect.
  • Right to data portability
    You have the right to receive personal data concerning you in a structured, common and machine-readable format.
  • Right to object
    You have the right to object to the processing of certain personal data concerning you at any time for reasons arising from your particular situation.
    In the case of direct mail, you as the data subject have the right to object at any time to the processing of personal data concerning you for the purposes of such advertising; this also applies to profiling insofar as it is associated with such direct mail.
  • Right to revoke your data protection consent
    You may withdraw your consent to the processing of your personal data at any time with future effect. However, the lawfulness of the processing carried out until the revocation is not affected.

You can also lodge a complaint with a data protection supervisory authority at any time, for example, if you believe that data processing is not in line with data protection regulations.